GENERAL TERMS & CONDITIONS

(Customers, students, community users)

Effective Date: January 2025

Welcome to CollaboraNow Ltd. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, you must not use our services.

1. Acceptance of Terms

By using Collabora, you agree to these Terms & Conditions and our Privacy Policy. These Terms apply to all users, including visitors, registered users, customers, and contributors.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use Collabora. By using the service, you confirm that you meet this requirement and have the legal authority to accept these Terms.

3. User Accounts

  • Some features require account registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • All activity conducted under your account.
  • Collabora is not responsible for unauthorised access resulting from your failure to protect your credentials.

4. Payments & Subscriptions

  • Certain services offered by Collabora require payment, including one-time purchases and subscription-based services.
  • Subscription services renew automatically unless cancelled prior to the renewal date. Users are responsible for managing and cancelling subscriptions through their account.
  • Fees are non-refundable except where required by law or where explicitly stated at the point of purchase.

5. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Upload or distribute unlawful, harmful, or offensive content
  • Interfere with the operation or security of the platform
  • Attempt to access accounts or data not belonging to you

6. Intellectual Property

  • All content, software, trademarks, logos, and materials on Collabora are owned by Collabora or its licensors.
  • You may not copy, distribute, or use our intellectual property without written permission.
  • You retain ownership of content you upload but grant Collabora a non-exclusive licence to use it as necessary to operate and improve the service.

7. Affiliate Program

  • Collabora may offer an affiliate or referral program that allows eligible users to earn commissions on qualifying sales.
  • Participation in the affiliate program is governed by a separate Affiliate Agreement, which must be accepted in addition to these Terms.

8. Termination

  • We may suspend or terminate your account at any time if you violate these Terms or engage in conduct that poses legal, security, or reputational risk.
  • You may terminate your account at any time. Some data may remain in backups for a reasonable period.

9. Disclaimers

  • Collabora is provided on an "as is" and "as available" basis.
  • We do not guarantee uninterrupted access, error-free operation, or accuracy of content. We are not responsible for third-party services, tools, or links.

10. Limitation of Liability

To the maximum extent permitted by law, Collabora shall not be liable for indirect, incidental, or consequential damages arising from your use of the services.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of any updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

13. Contact

For questions regarding these Terms, contact us at: